User Support for Now You're Cooking! 

User support is provided to unregistered as well as registered users, although registered users are given priority assistance. If you have questions regarding setup or operation of any version of Now You're Cooking!, or if you have suggestions for future versions, please use the following resources:

 

Loginetics, Inc.

 

web

FAQ   Frequently Asked Questions about NYC (searchable)

NYC Tips   Nifty tips for NYC users (searchable)

Quick Start Tutorials  Step-by-step tutorials for common NYC tasks

 

email

Technical support  techsprt@loginetics.com - setup, usage, features, bug reports

 Sales support  sales@loginetics.com - registration codes, order status
[please include previous correspondence in replies]

 

NYC-MM email group        discuss NYC with other users

NYC-Updates email group  get notification of NYC software updates

 

phone

(865) 599-6061

In your request for tech support, please include as much of this information as possible:

 

We believe strongly in bug-free code, so please let us know if you think you have found one. We also enjoy suggestions for new features, big or small, that you think could help Now You're Cooking! become a better software product. 

 

VERY IMPORTANT:

Sometimes our emails to you may be incorrectly placed into your Spam or Junk folders, so please check these folders if you do not receive a support response or your registration info after ordering.  Also, please whitelist our email addresses (sales@loginetics.comtechsprt@loginetics.comgehauser22@loginetics.com) to ensure that you receive the support response from us in your regular Inbox.  Here is a how-to guide to whitelisting for various email clients.

 


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Last Updated:  02/20/2024

Loginetics, Inc.