User Support for Now You're Cooking! 

User support is provided to unregistered as well as registered users, although registered users are given priority assistance. If you have questions regarding setup or operation of any version of Now You're Cooking!, or if you wish to provide suggestions for future versions, please use the following resources:

 

Food-for-Thought Software

 

web

FAQ   Frequently Asked Questions about NYC

NYC Tips   set of cool tricks for NYC users

Quick Start Tutorials  step-by-step tutorials for common NYC tasks

 

email

Technical support  techsprt@loginetics.com - setup, usage, features, bug reports

 Sales support  sales@loginetics.com - registration codes, order status
[please include previous correspondence in replies]

 

NYC-MM email group  discuss NYC with other users

NYC_Updates email group  get notification of NYC software updates

 

fax

1 (865) 688-8477

phone

1 (865) 688-8401

In your request for tech support, please include as much of this information as possible:

  • What type of PC and CPU are you running?
  • What version of Windows (tm) are you running (7, Vista, XP, 2000, Me, 98, 95, NT 4.0)?
  • What version of NYC are you having problems with? (use Help… About… to find version)
  • Where did you obtain the setup file for the NYC version you are running?
  • Have you been running any previous versions of NYC?
  • What is the exact wording of the message you obtained?
  • What exact steps did you take prior to the message? (please be explicit)

 

We strongly believe in bug-free code so please let us know if you think you have found one. We also enjoy suggestions for new features, big or small, that you think could help Now You're Cooking! become a better software product. 


Sending Files to Us

In your support request, you may need to send us a cookbook, screenshot, or other file related to your problem. 

 

Do this by attaching it to an email, or by uploading it here .

 


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Last Updated:  12/09/2009 4:34 PM

Food-for-Thought Software