Frequently Asked Questions About
Now You're Cooking! 

 

Publishing - Troubleshooting

 

 

 

When I use NYC to publish a cookbook, the Table of Contents shows the categories and recipes as hyperlinks, or it shows them with page number 1.  What is up?

 

You have Word layout set to Web Layout rather than Print Layout mode.  In Word, select View… Print Layout… then close Word.  Then rerun the Publish from NYC and it should work fine after that.

 

I am using Word Home and Student edition and cannot get NYC’s cookbook publishing to work?

 

NYC’s publishing will NOT work with Word “Starter” or “Home and Student” edition, because these do not support OLE automation from another software.

 

When I use File… Publish Cookbook… , select a Word template, and press Publish, I get the error “At location #1  Error 430 Class does not support Automation or does not support expected interface… trying to publish cookbook to MS Word”.  I am using Office 2002 on Windows Vista.

You need to uninstall then reinstall your Office software.  You need Word version 10 or higher for NYC’s Publish feature.

 

 When I try to publish a cookbook or open a previously published cookbook, I get “Word cannot be opened…” or  “Error 429 ActiveX component can't create object trying to open Word document”.  What’s wrong?

 

This error suggests a problem with MS Office or MS Word automation on your PC.  One user reported he fixed the problem by running Detect and Repair from the Help menu in Word.  It came back and gave a message that the “Office Source” engine was disabled.  To fix this, he right-clicked on My Computer… Manage… Services and Applications… Services… Office Source Engine and turned the service back on.  Then he ran Detect and Repair again, after which NYC could successfully activate Word for publishing.

 


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Last Updated:  01/26/2023 7:29:00 AM

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